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Privacy Policy

Privacy Policy

  1. Terms of use www.tenero.co

1.1. This User Agreement (hereinafter referred to as the Agreement) is an offer of terms of use of the Website  www.tenero.co (hereinafter - the Site), represented by the Site Administration and an individual (hereinafter referred to as the User), and regulates the conditions provision by the User of information for placement on the Site.

1.2. The User of the Site is considered to be any individual who has ever accessed the Site who has reached the age allowed for acceptance of this Agreement.

1.3. The User is obliged to fully read this Agreement before registering on the Site. Registration of the User on the Site means full and unconditional acceptance by the User of this Agreement. In case of disagreement with the terms of the Agreement, the use of the Site by the User must be terminated immediately.

1.4. This Agreement may be amended and / or supplemented by the Site Administration unilaterally without any special notice. These Rules are an open and publicly available document.

1.5. The agreement provides for mutual rights and obligations of the User and the Administration of the Site under the following clauses:

Site Usage,

Privacy Policy,

Disclaimer ,

The procedure of the Agreement.

  1. How to use the Site

2.1. Site  www.tenero.co allows you to view and download information from our site for personal, non-commercial use only. It is forbidden to change the materials of the site, distribute them for public or commercial purposes. Any use of the information on other sites or on computer networks is prohibited.

2.2. By registering on the site and placing orders, you agree to provide reliable and accurate information about yourself and your contact information. Online store reserves the right to send our promotional offers to your number specified in the order.

2.3. During the registration process on the site, you receive a login and password for the security for which you are responsible.

2.4. You can contact us with questions, complaints, suggestions for improvement, or some other information. In this case, you are responsible for the fact that this appeal is not illegal, threatening, does not violate copyright, discrimination against people on any grounds, and does not contain insults or otherwise violates the current legislation of Ukraine.

  1. Staff to User information

3.1. The administration of the site treats the confidential information of any person who has become a visitor of this site with respect and responsibility. By accepting this Agreement, the User agrees to the collection and use of certain information about the User in accordance with the provisions of the Law of Ukraine "On Personal Data Protection" and the policy of the Administration of the site on personal data protection. In addition, the user agrees that the Site Administration may collect, use, transmit, process and maintain information related to the User's account in order to provide relevant services.

3.2. The site administration undertakes to collect only the personal information that the Consumer provides voluntarily in the event that the information is needed to provide (improve) services to the Consumer.

3.3. The site administration collects both basic personal data, such as name, surname, patronymic, address and e-mail address, and secondary (technical) data - cookies, connection information and system information.

3.4. The User agrees that the confidentiality of data transmitted over the Internet is not guaranteed if access to this data is obtained by third parties outside the area of ​​technical means under the Administration of the Site, the Site Administration is not responsible for damage caused by such access. 

3.5. The site administration can use any collected through the website www.tenero.co  information in order to improve the content of the website, its refinement, transmission of information to the User (upon request), for marketing or research purposes, as well as for other purposes that do not contradict the provisions of current legislation of Ukraine.

  1. Disclaimer of Site Administration

4.1. The administration of the site is not responsible for any errors, typos and inaccuracies that may be found in the materials contained on this site. The site administration makes every effort to ensure the accuracy and reliability of the information provided on the Site. All information and materials are provided "as is" without warranty of any kind, either express or implied.

4.2. The information on the Site is constantly updated and may become obsolete at any time. The site administration is not responsible for receiving outdated information from the Site, as well as for the inability of the User to receive updates.

4.3. The site administration is not responsible for the statements and opinions of site visitors left as comments or reviews. The opinion of the Site Administration may not coincide with the opinion and position of the authors of reviews and comments. At the same time, the site administration takes all possible measures to prevent the publication of messages that violate applicable law or morality.

4.4. The site administration is not responsible for possible illegal actions of the User in relation to third parties, or third parties in relation to the User.

4.5. The site administration is not responsible for the statements of the User, made or published on the site  www.tenero.co

4.6. The site administration is not responsible for damages or costs (actual or possible) incurred in connection with this Site, its use or inability to use.

4.7. The site administration is not responsible for the loss of the User's ability to access his account - the account on the site www.tenero.co (loss login, password, other information).

4.8. The site administration is not responsible for incomplete, inaccurate, incorrect indication by the User of their data when creating a User account.

4.9. If you have problems using the site www.tenero.co , disagree with specific sections of the User Agreement, or the User receives inaccurate information from third parties persons, or information of an offensive nature, any other unacceptable information, please contact the administration of the Site  www.tenero.co so that the Site Administration can analyze and eliminate the relevant defects, limit and prevent the receipt of unwanted information on the Site, and, if necessary, limit or terminate the obligation to provide its services to any User and customer who intentionally violates the provisions of the Agreement and the operation of the Site.

4.10. For the purposes of the above, the Site Administration reserves the right to delete the information posted on the Site and take technical and legal measures to terminate access to the Site by Users who, according to the Site Administration, create problems in using the Site by other Users or Users who violate the Agreement. 

  1. Agreement Procedure

5.1. This Agreement is an agreement. The site administration reserves the right to change this Agreement or introduce a new one. Such changes take effect from the moment they are posted on the Site. The User's use of the site materials after the change of the Agreement automatically means their acceptance.

5.2. This Agreement shall enter into force upon the first visit of the Site by the User and shall be valid between the User and the Company during the entire period of use of the Site by the User.

5.3. The site is the subject of intellectual property rights of the Site Administration. All exclusive property copyrights to the site belong to the Site Administration. Use of the site by Users is possible strictly within the framework of the Agreement and the legislation of Ukraine on intellectual property rights.

5.4. All trademarks and names referenced in the materials on this site are the property of their respective owners.

5.5. The User agrees not to reproduce, repeat or copy any part of the Site, except in cases when such permission is given to the User by the Site Administration.

5.6. This Agreement is governed by and construed in accordance with the laws of Ukraine. Issues not regulated by the Agreement shall be resolved in accordance with the legislation of Ukraine.