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Payment and delivery


Payment methods:

  • Payment through the wayforpay system when ordering.
  • Postpaid-Payment upon receipt of goods at the Nova Poshta branch. ATTENTION! This shipment is only on prepayment of UAH 150.
  • Payment to current account - after confirmation of your order by the manager you will be sent an invoice in which the details for payment and the full amount to be paid are specified. You can pay for orders in any bank in the country or with the help of your Internet banking. The fee for the transfer of funds is paid by the buyer according to the tariffs of the banking institution


  1. Delivery of goods is carried out by the service of LLC " Nova Poshta " to branches throughout Ukraine, except for the temporarily occupied territories (Donetsk region, Luhansk region, Crimea).
  2. Delivery time - 2-5 days after order confirmation.
  3. In case of delayed delivery, or complete completion, tenero informs its customers.
  4. You can order delivery both to the branch and courier delivery to a specific address.
  5. Be sure to check the integrity of the parcel and its compliance with the order at the branch before paying .
  6. Delivery services are paid by the recipient (buyer) .
In case of postpaid payment, in addition to the cost of the order, you will have to pay extra for the delivery and refund services.
The online store is not responsible for the risk of loss or damage to the goods after delivery to the carrier.